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Motor Vehicle Disputes

Not-at-fault crash claims

E C Legal has a wealth of experience in representing clients in motor vehicle disputes with our Legal Director providing these services since 1985. We are professional, approachable and well respected in the industry.

Not-at-Fault Collision Claims

Where you are not-at-fault for a collision, E C Legal can represent you to obtain a just settlement from the at-fault party and their insurer.

As we are making a claim directly against the offending party’s insurer, you do not need to lodge a claim through your own insurer.

Some of the benefits of making a third-party claim directly on the at-fault party’s insurer include:

  • No excess payment;
  • You can claim losses that may not be covered by your own insurance policy, such as the cost of a replacement hire vehicle, replacement or repair of damaged personal items and loss of income;
  • Choice of repairer;
  • Your chosen repairer can make a determination as to the best method to repair your vehicle to its pre-accident condition;
  • In the case of a written-off vehicle, we can advocate for a fair settlement based on the current market so that you are in the best possible position to replace your vehicle.

We have a network of smash repairers who will both repair your vehicle and pay for E C Legal to recover the damages at no cost to you.

If your vehicle is written off, you will need to cover our fee. However, we will provide you with a fixed price for your peace of mind.

Rectification Claims

In circumstances where repairs have been performed on your vehicle at the direction of an insurer, whether you were at-fault or not, and those repairs are defective and require rectification, E C Legal can assist you in navigating a claim against the repairer and the insurer that authorised the repair. 

Too often we see clients putting up with poor repairs because they simply cannot make headway with the repairer or the insurer to have these issues rectified.

Making a Claim

If you would like to engage E C Legal, please complete our claim for and send it to our office.  Upon receipt of your claim form, we will get in touch with you and provide further details about how the process works and answer any questions that you may have.

+ Claim Form | Not-At-Fault-Recovery

+ Claim Form | Rectification

Information for Repairers

If you are a repairer and would like to refer your clients to our service, please contact us so that we can discuss the terms of the engagement. 

E C Legal is a reputable firm and we will only work with repairers that align with our values of transparency, honesty and provision of quality services. 

You must be prepared to keep accurate information about the repair process (such as a detailed timeline of repairs, mid-repair images, parts invoices etc), keep our mutual clients updated about the progress of repairs and the cost of the repairs.  In doing so, we are able to obtain fair settlements on repair claims on behalf of our clients.